Frequently asked questions about Tidely
Find quick and straightforward answers to all your questions about Tidely. Haven't found what you are looking for or do you need individual advice? Don't hesitate to send us an email — we're here to help.
Can I test Tidely for free and without obligations?
Yes! After a personal consultation, we offer you the opportunity to test tidely for 7 days free of charge. Completely without obligation and without providing payment details. This trial period gives you a comprehensive insight into all the features and benefits tidely has to offer. Afterwards, you can simply enter your payment method and use tidely permanently.
A bonus from us: All plans include personalised onboarding, so you can tailor tidely perfectly to your business from the start.
Can I try Tidely with test data?
Yes! When you sign up for tidely, your account is already filled with test data so you can immediately try out all the features. This allows you to quickly and easily see what tidely can do for you. If you want to continue working with your own data, you can simply delete the test data and connect your accounts.
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Is my data safe with Tidely?
Yes! All information we store is encrypted using powerful algorithms, similar to those used by banks.
Bank-level encryption: We use highly secure SSL 256-bit RSA encryption for encrypting and transmitting your data.
Servers in Germany: We host your data where major companies are represented—at the highly secure Amazon Web Services (AWS) data center in Frankfurt am Main.
BaFin-regulated interface provider for banking interfaces: finAPI is the preferred partner for clients such as HypoVereinsbank and DATEV.
Further information on data protection can be found in tidely’s current privacy notices: Privacy Policy
How many banks are supported by Tidely?
Currently, tidely supports over 5,000 banks, savings banks, cooperative banks, credit cards such as American Express, as well as Penta and PayPal from Germany and Austria. The number of financial institutions is constantly expanding. You can easily check if your bank account is supported here - Bank finder tool
How can I connect ERP, accounting, and invoice management systems with Tidely?
It’s very simple. Through Data Sources, you can easily synchronise your tool with tidely, and then your data will be automatically updated in the background.tidely has interfaces with most common ERP and accounting systems. Here you can check if your tool is supported.
To connect to tidely, you need an account with the provider and a tidely Professional, Business, or Enterprise account.
You want Tidely Test without obligation?
Understanding, testing, and implementing Tidely is easy and transparent.
These steps await you:
In an initial consultation, we will answer all your questions about your specific use case.
After this date, you can test Tidely free of charge for 7 days.
Convinced? Save a payment method in the app and you can use Tidely permanently!
What are you waiting for? Book a personal conversation right here with:
